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Privacy Policy

Effective date: 3 August 2026

This page explains how Realty Rocket handles personal information and the key terms that apply to our services.

Who we are

Realty Rocket is operated by SevenX Collective. We provide real-estate advertising setup and campaign support for New Zealand real-estate professionals.

Privacy contact: [email protected].

What we collect and why

We may collect:

  • contact, enquiry, listing, and campaign details you provide;
  • payment information handled by Stripe;
  • website usage and device information; and
  • interactions with Realty Rocket advertising where relevant to your campaign.

We use this information to respond to enquiries, provide and operate our services, process payments, improve our website and marketing, and meet legal obligations. We do not sell personal information.

Services and cookies

We use Cloudflare to host and protect the website, Google Analytics to understand website use, Stripe to process payments, and Meta to deliver and manage Facebook and Instagram campaigns. Other trusted providers may help us host data, communicate, or deliver services.

Google Analytics may use cookies. You can restrict or delete cookies through your browser settings.

Storage and security

We use reasonable safeguards to protect personal information and keep it only as long as needed for our services or legal obligations. Some providers may process information outside New Zealand under their own privacy safeguards.

Service terms

We prepare and manage real-estate advertising based on the package and information you provide. Work begins after payment is confirmed. Prices may change, but the price shown when you purchase applies to that order.

Cancellations and refunds

If you cancel before campaign launch, we can provide a full refund through Stripe. After launch, service fees are generally non-refundable. Any exception depends on the work completed and advertising spend already committed.

Your responsibilities

You must provide accurate contact, listing, and campaign information, hold the rights to any content you supply, and respond when we need clarification to launch your campaign.

Meta access

If your campaign uses your own Facebook assets, you must grant the required Meta Business permissions. You keep ownership of those assets and can revoke our access in Meta Business settings.

Your choices and rights

You can opt out of marketing emails by replying or contacting us. Under the New Zealand Privacy Act 2020, you may ask to access or correct your personal information.

For a request or complaint, email [email protected]. You may also complain to the Office of the Privacy Commissioner.

Updates

We may update this policy when our practices or obligations change. The effective date above shows the current version. This policy is general information, not legal advice.